Virginia E. Rigney
Guest
Mar 19, 2025
12:36 AM
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Great article! Streamlining SMS in Service Cloud can significantly boost agent efficiency. I've found that intuitive interfaces are key for adoption. Speaking of intuitive, anyone remember spending hours mastering the physics of slope unblocked back in the day? Simple, yet addictive. Perhaps we could integrate a similar, user-friendly interface for SMS management within Salesforce! What are everyone's preferred methods for SMS automation beyond basic workflows?
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