Assistancespecial
Guest
Oct 14, 2025
3:42 AM
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For travelers with mobility concerns, Hong Kong Airlines Wheelchair Assistance offers a seamless and supportive experience tailored to individual needs. Whether you're a senior passenger, recovering from an injury, or living with a permanent disability, the airline ensures you’re taken care of throughout your journey. After submitting a request at least 48 hours prior to departure, wheelchair services are arranged at departure, arrival, and transit airports. Trained personnel assist with check-in, security, gate transfers, and boarding, all while treating passengers with respect and discretion. Passengers can choose from several types of assistance, including aisle chairs for boarding or electric wheelchair handling. If you're flying with a personal mobility aid, Hong Kong Airlines will transport it free of charge and ensure its safe return at the destination. Accessibility extends beyond just physical help. Staff are trained to be patient, communicative, and aware of various accessibility needs. Whether you need help navigating a busy terminal or boarding a connecting flight, you can count on Hong Kong Airlines to provide professional support. Wheelchair Assistance is not just a service—it's part of the airline’s inclusive commitment to making flying comfortable and possible for everyone.
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